Dec 04

There seems to be a long-standing bug with Apple mail that when you go to print an email message you can get stuck on a window that says “Generating content to print”.

This was fixed on my computer by unselecting the ‘Load remote content in messages’ option under Mail: Preferences: Viewing.

Generating content to print


For some reason Apple mail doesn’t seem to be able to print images properly that are loaded from a remote server.

19 Responses to “Apple mail stuck on “Generating Content to Print””

  1. Yuri says:

    Thank you!

  2. Jim says:

    That’s hardly a solution if you actually need to print the remote content. Hard to believe that something as simple as an email with remote images would cause Mail to break. I eventually got around it by using a webmail interface to print my mail, but that’s a sucky solution.

  3. Sharon DiSpirito says:

    THANK YOU!!!

  4. Mark says:

    This worked for me. Thanks.

  5. Joe says:

    That worked. Thanks.

  6. Nan says:

    Thank you!!!!

  7. Susan says:

    THANK YOU!!!!

  8. Vincent says:

    Worked. Thanks

  9. Suzanne says:

    Unselecting that box Worked for me too!

  10. Strawdon says:

    Works! Would never have found it myself!

  11. Norm says:

    Thanks! Worked for me too. Remarkable that still in 2021 this is a problem. They can fly a chopper on Mars, but Apple gets hung up on this… ¯\_(?)_/¯

  12. susan says:

    2 years of cursing, damning and anger.
    I’ll never be forgiven.
    But it is now pure bliss.Thank you.

  13. Charl says:

    I bought a MacBook Pro in 2019. Never had this problem until last week, now I can’t print any emails from Gmail unless I deselect Load remote images. I have had Macs since 2012 and this is the very first time this has ever happened. When I google this I realise it’s a long standing problem. There has to be another solution other than having to print emails with no remote images. This deletes half the email. I am trying to print a receipt and the Company’s logo is included in the remote images. Really doesn’t help.

  14. Muriel Harvey says:

    Me Too! I have had Macs forever, but this new update SUCKS!

  15. Dorelle says:

    Yeay, I never would have found this intuitively, but what a relief, it worked.
    Thank you

  16. William says:

    Thanks, this worked. What I found was that after turning off the “Load remote content…” selection and printing an email (which then lacked the images), I was able to turn that selection on again, and print the same message just fine, images included.

    So try just turning the “Load remote content..” off, then on!

  17. Steve says:

    Ha, This worked for me too. One of the simplest fixes I’ve seen in a while! Thanks!

  18. Leonie says:

    Jusy started happening for me too. Turning off then on again as William said did not work for me. Not happy – surely something can be done to fix this problem. Everything has worked fine for years. In fact, I’m a Mac user from way back in the Apple 11e days.

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