Dec 04

There seems to be a long-standing bug with Apple mail that when you go to print an email message you can get stuck on a window that says “Generating content to print”.

This was fixed on my computer by unselecting the ‘Load remote content in messages’ option under Mail: Preferences: Viewing.

Generating content to print


For some reason Apple mail doesn’t seem to be able to print images properly that are loaded from a remote server.

15 Responses to “Apple mail stuck on “Generating Content to Print””

  1. Yuri says:

    Thank you!

  2. Jim says:

    That’s hardly a solution if you actually need to print the remote content. Hard to believe that something as simple as an email with remote images would cause Mail to break. I eventually got around it by using a webmail interface to print my mail, but that’s a sucky solution.

  3. Sharon DiSpirito says:

    THANK YOU!!!

  4. Mark says:

    This worked for me. Thanks.

  5. Joe says:

    That worked. Thanks.

  6. Nan says:

    Thank you!!!!

  7. Susan says:

    THANK YOU!!!!

  8. Vincent says:

    Worked. Thanks

  9. Suzanne says:

    Unselecting that box Worked for me too!

  10. Strawdon says:

    Works! Would never have found it myself!

  11. Norm says:

    Thanks! Worked for me too. Remarkable that still in 2021 this is a problem. They can fly a chopper on Mars, but Apple gets hung up on this… ¯\_(?)_/¯

  12. susan says:

    2 years of cursing, damning and anger.
    I’ll never be forgiven.
    But it is now pure bliss.Thank you.

  13. Charl says:

    I bought a MacBook Pro in 2019. Never had this problem until last week, now I can’t print any emails from Gmail unless I deselect Load remote images. I have had Macs since 2012 and this is the very first time this has ever happened. When I google this I realise it’s a long standing problem. There has to be another solution other than having to print emails with no remote images. This deletes half the email. I am trying to print a receipt and the Company’s logo is included in the remote images. Really doesn’t help.

  14. Muriel Harvey says:

    Me Too! I have had Macs forever, but this new update SUCKS!

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