Hidden problems with Bluetooth hands-free kits for iPhone


I recently decided to buy a hands-free Bluetooth speaker for my iPhone so that I could make calls while driving.  I read some reviews and decided to go for Motorola Roadster Pro.   All over the web reviewers are singing it’s praises. 9/10, 9.5/10, I even saw a 9.63/10!  Unfortunately, when it arrived, I discovered that the voice quality of the outgoing calls is woeful.

Most reviews are misleading because the reviewers only listen to the quality of the sound out of the driver’s speaker –  they don’t check the quality of the sound that the person at the other end of the phone call hears. So I ordered another 2 highly rated Bluetooth units and did a comparison.  They were almost as bad!  Here’s a comparison of the three.

Here are the three unit’s I trialled, I tested the Motorola Roadster Pro, the Parrot Neo HD and the Jabra Freeway.  I’ve gone for the three most highly rated units – most reviews give these three bluetooth car speakers 9/10. They are top of the range.

The Motorola Roadster Pro $99US



The Jabra Freeway US$129



The Parrot Neo HD $99 US



These 3 Bluetooth hands-free kits connect to the visor of your car and amplify the phones speaker so that you can hear it. They also have a microphone in them that picks up your voice better than the inbuilt iPhone microphone,  and cancels out some of the background noise.

Incoming audio – great.

The incoming call quality on all 3 units is fantastic. The parrot was a little worse than the other two, but they were all clear. As you drive along in the car listening it’s almost as if the  other person is right there  in the car with you – their voice is incredibly clear.

Outgoing voice quality – terrible!

The problem came when I had a listen to what the person was hearing on the other end of the phone!  I’m thinking most reviewers on the Internet haven’t checked this. What the poor person is hearing on the other end of the line is pathetic! My wife thought I sounded like Davros  and my daughter said it sounded like I was talking through an old-fashioned tin can telephone.  And you as the driver are left unaware of this because what you’re hearing sounds great.

I’ve made a recording of each one  so that you can hear for yourself what it sounds like on the other end of the phone line.

1. Motorola Roadster Pro.

  • less distortion than others and easy to understand, but occasional faint patches when it’s hard to hear.


This call starts clearly,  but then the quality of my voice degrades 15 seconds into the call.  For the first few seconds this sounds the best but by the end of the call it’s worst. I’ve been using this microphone for a couple of weeks and this problem is consistent.  Sometimes I sound like a Dalek.  This recording above isn’t the worst – it’s an average one.  Overall I’m giving the outgoing call quality of the Motorola a 4/10

2. Jabra Freeway.

  • some distortion, not pleasant to listen to,  but consistent and easy to understand.

My initial impressions were that the Jabra sounded worse than the Motorola. My voice sounds like I’m coming through an old-fashioned a.m. car radio.  But the volume level is consistent and the quality,  even though it’s bad, is consistent too.  In terms of a phone call I think this is better for the person on the other end of the phone.  5/10


3. Parrot Neo

  • some distortion, not pleasant to listen to,  but consistent and easy to understand

Like the Jabra, the Parrot distorted my voice. It almost sounds like the microphone is overloaded or something. The Parrot was the worst of all the microphones but also the loudest  and the most consistent.    5/10


4. Apple iPhone speaker


Clear but way too quiet.  I just put this here for a comparison.  3/10

UPDATE March 2016

Since this review I’ve been trying these 3 headsets on the road for a few weeks and there is a clear winner.

The Motorola Roadster Pro is by far the best.

The Jabra and the Parrot have been just as bad as in the test above, but the Motorola has been exceptional. I think there was something wrong with the Motorola in the test above because it’s performed exceptionally well in the weeks following.

I’ve made a video to show you how good it is.

Click here to watch the video and read my updated review.


3 responses to “Hidden problems with Bluetooth hands-free kits for iPhone”

  1. any suggestions why, when pressing the “mic” button on the roadster pro, the connection with my iphone6 version 10.1.1 fails after 1 second and the “green phone icon” turns white.
    If I use the home button on my phone to activate “voice control” , it works OK , but this is not an option when driving!!
    I suspect it may be two apps working together. American accent for incoming call instructions, and English accent for outgoing calls via home button on phone.
    many thanks

  2. Antonio

    Now that’s what I call a real life review.

  3. CC

    This is the best comparison review out there!
    Appreciate it.

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