SUMMARY: Dragon Version 6 is problematic with High Sierra. This article describes somewhat of a fix – ‘reset’ the Dragon preferences and dictate into Text Edit.
In this article I wrote about the problems I encountered with Dragon when I upgraded to High Sierra. The ‘scratch that’ and ‘correct that’ commands were not working. This problem has also been reported here at Apple support and here at Mac Update but no solutions have been provided. I have been in contact with Nuance and they provided this solution. Nuance have not made this public but if you contact Nuance directly through their customer support and raise the issue with them they will be able to talk you through this.
The Nuance Solution
Here are the instructions I received from Nuance on how to do this:
1. Quit the Dragon program.
2. Click on Finder choose Go to Folder from the Go menu.
3. Enter the following text in the Go to Folder text box:
~/Library/Preferences/ and then click Go.
4. Arrange files and folders in alphabetical order.
5. Move all files that begin with â€œcom.dragon.dictateâ€ to the Trash.
6. Empty the trash.
Run First Aid on your Mac Internal hard drive.
1. Click on Finder.
2. Click on Go on the top menu bar.
3. Choose Utilities > click on Disk Utility.
4. Highlight internal hard drive and then click on First Aid on the top left corner.
5. Reboot your Mac computer and then try to do the task again.
After doing the steps above there was some improvement.
I am now able to dictate into TextEdit, Mail and TextWrangler and use the ‘Scratch That’ and “Correct That’ commands.
The bug still exists in Apple Pages. The ‘Scratch That’ and ‘Correct That’ commands do not work properly in Apple Pages. Also selecting a word and changing it does not work in Apple Pages either.
What this means is that I now dictate into TextEdit and then copy the final document and paste it into Apple Pages to format it. Not a great solution but it does work.