Confession time. I just got scammed. Yep. I know the dangers, I’ve spotted scams before, but this time I fell for it and for 5 minutes or so my account was vulnerable to attack. Thankfully I realised what was happening fast and was able to fix things quickly, but this scare has made me all the more wary of opening emails and clicking on web links.
I just received this email yesterday. I want to encourage people that Apple don’t send out emails like this – it is a scam.
One way that you can tell this is to look at the link in the email and see that it does not actually go to apple.com. It looks like it goes to apple.com but if you have a look in the top of the browser window after you click on it, it will be a different address.
If you are unsure about anything like this your best bet is to ring Apple on their advertised number – that way you are sure to actually be talking to Apple.
(In Australia their number is 133 622 or in the USA 800 275 2273. You can verify this from Apple’s website.)
In Australia there is a very clever scam going on at the moment. When your email stops working, you may get a call from someone claiming they are from ‘Apple Support.’ It may be a polite greeting like ‘Hello this is Mary from Apple Support and we’ve noticed you’ve had a problem with your Gmail on your Apple Computer. This is a problem we are working to fix. Are you at your computer now…’ etc. This happened to a relative of mine and it was soooo convincing that I could not initially convince them that it was not Apple! To verify it we asked for a case number from the person, then rang Apple support, to find there was no such case number.